Cookie policy

Welcome to Rickshaw Travel’s Cookie Policy. If you love cookies, you might be a little disappointed. These kind of cookies aren’t for dunking in your tea; they are small text files that are stored on your computer or mobile device. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (for example by remembering preference settings).

We may change this Cookie Policy at any time. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through our website.

Rickshaw Travel uses “cookies” to enhance user experience. When you visit our website, your web browser places cookies on your hard drive for record-keeping purposes to occasionally track information about your behaviour online. If you continue to use www.rickshawtravel.co.uk without changing your settings, we’ll assume that you are happy to receive all cookies on our website.

First and third party cookies
We use ‘first-party cookies’ to gather and generate data for our own use. Whereas ‘third-party cookies’ are in place by other websites or programmes that are connected to us, such as Facebook or Instagram.

Essential cookies
These are necessary for the site to work and enable you to move around it and to use its services and features. Without these absolutely necessary cookies, our website would not perform as smoothly for you as we would like it to and we may not be able to provide certain services or features you require.

Google Analytics cookies
Google Analytics cookies collect information about your use of our website, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the site, help us record any difficulties you have with the site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on our website, rather than the usage of a single person.

Dynamic Call Tracking
We use a service called CallRail which is a dynamic call tracking application that features call tracking and call routing features. This provides us with specific information about the caller and information for incoming phone calls to enable us to track the performance of our advertising campaigns.

Personal Data Collected: Cookies, usage data, customer’s phone number and IP address.

A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies. It is possible for you to set your web browser to refuse cookies, or to alert you when cookies are being sent. Additionally, you can always consult your browser’s (Chrome, Firefox, Safari, Internet Explorer etc.) manual or online help if you want information on restricting or disabling the browser’s handling of cookies.

Please note: It is worth bearing in mind that without collecting cookies, we will be unable to provide you with our online travel plan service which allows you to shortlist your trips and itineraries, share your travel plan with friends and family and send a copy of your travel plan to your email. This feature on our website relies on cookie data to populate your travel plan and remember what you have selected when you return to the site.

Newsletters & targetted content
In order for us to tailor content to you that we think you’ll like, we use cookies to gather information about the way you use our website. Some of the data that we collet for email marketing purposes includes your IP address, website, number of pages viewed, how long you spend on the site, which pages you viewed, and the date and time of your visit.

Google, Facebook and Instagram
Rickshaw Travel may use cookies to transmit information to Google, Facebook and Instagram, which may use your website behaviour for advertising purposes. We use their remarketing services for advertising purposes. This means:

• Third party websites, including Google, may show you Rickshaw Travel online advertising on external websites outside of our own website.
• We, and third party websites also use cookies to capture data regarding your visit and your behaviour to deliver personalised advertising on the internet.
• You can control the information Google uses to show you ads on the internet by adjusting your settings here.
• You can also opt out from having cookies from your sessions used in Google Analytics here.
• You may opt out of Google’s use of cookies by visiting Google’s ads settings.
• You may opt out of Facebook cookies by visiting Facebook’s ads settings.
• You may opt out of Instagram cookies by visiting Instagram’s ads settings.

To make sure we’re always at the top of our game and fully compliant with the law, we may change this Cookie Policy from time to time and without notice, so make sure you check back occasionally. If we change our Cookie Policy, we will publish those changes on this page.

We’ve tried to make this Cookie Policy as clear and easy to read as possible, but if you have any suggestions as to how we can make this better, or if you have any cookie-related questions about our collection, use or disclosure of your personal information, please drop us an email at hello@rickshawtravel.co.uk.

Cookie Policy updated on 30th October 2019.